Horizon Splash

Senior product design · Complex systems · Measurable outcomes

Case Studies

Selected product design work showing how I move from ambiguity to shipped direction: framing the problem, identifying the user and business risk, designing the interaction model, and aligning stakeholders around accessible, production-ready experiences.

Selected work for senior product review

These case studies are ordered to lead with the work most relevant to product teams evaluating senior design judgment: AI-aware product thinking, consumer trust, security and compliance, public-service modernization, and enterprise workflow clarity.

Flagship — AI-augmented UX

Project StarJammer

An AI-augmented UX initiative exploring how human judgment, structured research, and responsible AI workflows can accelerate discovery, synthesis, design systems, and product handoff without reducing design to prompt output.

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Human-in-the-loop Every AI-assisted output reviewed and approved before it shaped a design decision.
  • Financial Services

    Capital One Credit Builder Program

    A product onboarding experience for people rebuilding credit. The work focused on trust, comprehension, confidence, and product adoption by turning financial uncertainty into a clearer, more supportive customer journey.

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  • Federal · Security UX

    SSA Mobile Wage Reporting / MFA

    A security and usability case study showing how MFA can protect sensitive information without undermining task completion, adoption, speed, or confidence in a public-service workflow.

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  • Federal · Product Modernization

    SSA Mobile Wage Reporting

    A mobile modernization case study focused on accessibility, trust, service delivery, and successful task completion for wage reporters using phones under real-world constraints.

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  • Enterprise Analytics

    Dashboard Export Functionality

    An enterprise workflow redesign that turned a fragmented export process into a clearer, compliance-aware product experience with stronger user control and reduced operational friction.

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